In our traditional health care delivery system, a full appointment schedule and a crowded waiting room are seen as signs of success. However, with this system, established patients may wait weeks for ...

The average waiting time for new pediatric endocrinology appointments dropped from 11.4 to 1.7 weeks after implementation of open-access scheduling at an urban academic hospital faculty-based practice ...

Online patient portals are an increasingly popular way for health systems to allow appointment scheduling, with many major electronic health record vendors offering them as an option. But a study of ...

Primary care services form the core of the ambulatory health care system, are in high demand, and are characterized by the most prolonged waits. Access to robust primary care also lies at the heart of ...

Colleges and universities have access control and scheduling challenges that most other types of organizations, such as corporate campuses and hospitals, don’t experience. So how can institutions of ...

The concept of "doing today's work today" through open access or same-day scheduling has been well known in practice management circles for years, and most practices that have tried it can vouch that ...

Despite anecdotal praise of the 'advanced' or 'open access' model of scheduling patients, a new review of the limited research on the subject indicates that reality may not live up to the hype.

NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of ...