AI is the theme of 2023, from analyst meetings to user events and certainly in posts on No Jitter. Almost one year after the very public announcement of the OpenAI beta of ChatGPT, communications ...

I was impressed the first time I saw Microsoft Copilot. It was during the Microsoft keynote at Enterprise Connect last March. Microsoft showed a fairly intuitive assistant that made things like ...

Zoom is slowly completing its transformation into Microsoft Teams, with the company rebranding the platform as Zoom Workspace 6.0. Zoom may have been the most popular video conferencing tool at the ...

The communications industry is filled with vendors that once dominated one aspect of the “stack” but have been focused on building a unified platform that includes voice, video, meetings, contact ...

To stay competitive in the crowded market for videoconferencing, Zoom is updating and rebranding several of its AI-powered features, including the generative AI assistant formerly known as Zoom IQ.