Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.
A significant development in enterprise software is highlighting the enduring value of integrated data platforms. The recent launch of an artificial intelligence system designed to automate complex ...
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Salesforce’s ChatGPT integration is really about stopping customers from leaking their own data
Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...
SEATTLE--(BUSINESS WIRE)--Today, Amazon (NASDAQ: AMZN) announced the Buy with Prime for Salesforce Commerce Cloud integration. This solution helps Salesforce merchants seamlessly integrate Buy with ...
SAN FRANCISCO--(BUSINESS WIRE)--PandaDoc, a leading provider of document management software, has announced a major update to its CPQ suite with the release of PandaDoc Configure, Price, Quote (CPQ) ...
Salesforce has announced some enhancements to its MuleSoft data integration software on the eve of its annual Dreamforce conference in San Francisco. MuleSoft, which Salesforce acquired in May 2018, ...
Salesforce Inc. said today it’s stepping up its generative artificial intelligence push with the launch of two new applications, Marketing GPT and Commerce GPT. The former is aimed at helping ...
Salesforce.com today launched Salesforce1 Lightning Connect to integrate any data source with Salesforce. Lightning Connect is a new breed of real-time integration that unleashes the full power of the ...
OurHealth, which assists employers in setting up, staffing and running on-site or near-site health centers, will use athenahealth’s EHR and practice management services to support its nearly 40 ...
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