Since the initial setup cost is the biggest hurdle in EMR adoption, most vendors tend to market their product accordingly. There has been an increasing trend amongst EMR vendors to provide contractual ...

Roseville, Calif.-based Adventist Health entered into a multiyear EMR application managed services support agreement with HCTec, a provider of health IT optimization solutions and services. Most ...

With the introduction of Cloud technology in the healthcare industry, several EMR vendors are consistently trying to come up with even more advanced and innovative EMR solutions. After all, who wouldn ...

Electronic health record vendors that don't offer robust customer technical support services risk losing established clients and new customers, according to a new report from Black Book Market ...

A majority of clinicians note that health IT vendors not offering EHR technical support, either internally or through an outsourced support firm, hinders their ability to deliver high-quality patient ...

When a major IT project is implemented at The Ohio State University Medical Center, the IT shop sends out several Red Coats designated helpers for users who are struggling with the new system. The ...

For providers looking to move to a new electronic health system, IT support is growing as a key factor in choosing a new vendor, according to a Black Book survey. While price and features remain ...

HOUSTON--(BUSINESS WIRE)--ReMedi Health Solutions, an innovative healthcare IT advisory firm based in Houston, Texas, announced that it completed a virtual Cerner Go-Live across 23 locations at a ...