A look at how a manufacturer developed specialized training for line leaders and implemented it across multiple plants.

In the past, my company had problems with employee morale, retention and even performance. But when I began to introduce innovative training programs, not only were my employees more skilled and happy ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

AI, collaboration tools, and learning management systems have made it possible to train employees, whether they’re across the hall or across the country. Opinions expressed by Digital Journal ...

Business success requires an understanding of people and human interaction. The businesses that don’t invest in their employees will get left behind, so you must prioritize the workers who keep the ...

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a leading managed services provider of digitally enabled business process outsourcing (BPO) customer experience solutions, has launched Symphony [AI] TM, a ...

Most companies are making the same expensive mistake with AI. They buy the tools, set them up, and expect immediate results. But results don't come from the technology alone. What matters is how well ...

As we dive headlong into current and pending U.S. manufacturing labor shortages, it’s critical to focus on the transfer of institutional knowledge. If this process is not handled well, it will ...

When training misses the mark, it can impact everything from employee retention to the company's bottom line. It’s up to company leaders to ensure training programs are providing value to the ...

Almost every day, we hear about a new data breach or malicious attack. These cyberattacks are becoming more and more frequent ...