Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a ...

In many destinations, simple habits like queueing, speaking softly, or even turning on headlights aren’t just polite — ...

Greeting your guests remains all-important, but the means of doing so has become more flexible. Plus, with the increase of ...

DEAR MISS MANNERS: My husband and I purchased a new home -- hooray! It’s only 12 minutes down the road from where we currently live with our three young children. We decided to move for many reasons, ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. Some people have a way of making every interaction feel ...

Thoughtful planning, cultural awareness and practical expectations help make Christmas and Hanukkah gift exchanges meaningful ...

DEAR MISS MANNERS: A family member called to confirm birth dates and anniversary dates for my adult children and their spouses. When I reminded her that both my daughter and my daughter-in-law had ...

America is seeing a decline in good manners in every facet of human interaction. We rarely see a gentleman hold a door for a lady. Nor do we hear people beg pardon when they accidentally bump into ...

Many people who were raised with good manners had parents who modeled certain behaviors. Whether it was saying "please" and "thank you" or being socially aware of others in public, they were taught to ...