HomeAway's new communications' system was a year-and-a half in the making, and likely was very costly, but it was necessary not only to corral wayward owners, but to restore confidence in light of a ...

Question: We own two vacation homes and rent them out through VRBO.com. The company has recently enacted new fees for guests of around 6% to 9%. It has cut down on our business, as it has for many ...

Data for the HomeAway Vacation Rental Marketplace Report was collected via surveys that polled HomeAway customers who own vacation rentals. Based on HomeAway, Inc. internal customer satisfaction ...

The world of vacation rentals is a multi-billion dollar industry. People across the globe are looking that perfect getaway, from Europe to the Connecticut shoreline, and they have easy access to tens ...

Consumer Reports has no financial relationship with advertisers on this site. Consumer Reports has no financial relationship with advertisers on this site. If you own a short-term rental property, you ...

Photo Credit: A photo showing how to prepare a guest room to maximize the likelihood customers will book your property. HomeAway touts that using its services gives owners unique access to data that ...

It's hard to annoy everyone at the same time, but VRBO.com and HomeAway.com seem to have done so with a new service fee that both renters and property owners say is driving away business. "I will no ...