I received quite a few letters in response to the post “On the wrong side of the HP hinge recall” that ran at the end of July. Most of the letters were from people who, like Lisa, discovered too late ...

After reading Robert Cringely’s articles on HP’s problem with cracked hinges on some laptops, James felt he was entitled to a free fix on his HP Pavilion DV9000, too. Instead of the easy fix he ...