Using inclusive language in employee communications reinforces an organization’s priority on inclusion, improves the employee experience and increases the likelihood of talent retention, global HR ...

Intentional and effective policies and procedures that foster diversity, equity and inclusion are hallmarks of successful businesses. In fact, according to a comprehensive study from McKinsey & ...

The best communicators draw on what is needed in a given moment, for a given audience. This often is a mix of objectivity, facts, emotion, and connection. Some researchers have categorized and studied ...

As the CEO of a translation service, I have seen firsthand how cross-cultural communication in virtual teams can change the game. With the world becoming increasingly globalized, figuring out the best ...

I am a hearing person married to a deaf person. In 2015, I remember going to the midwife clinic for our first baby’s appointment. We arranged for our own sign language interpreter because we knew ...