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Under the new law being challenged by auto body shops, car owners are now responsible for fighting denied insurance claims.

While you might not have to pay for it, it seems that automotive insurance agencies are trying to pass on the costs of fees and rentals to repair shops that work on auto body repairs. While some shops ...

MIDDLETON (WKOW) -- When you have slippery weather accidents are expected. If the damage to your car is bad enough, you'll probably have to visit an auto repair center. There's a surprising reason ...

If you are in a car accident, your insurer is supposed to make sure the car is repaired, assuming you carry collision coverage. The law in most states says you can go to any repair shop you choose.

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. HAZELWOOD, Mo. – The hailstorms brought by ...

As a former claims handler and fraud investigator, Jason Metz has worked on a multitude of complex and multifaceted claims. The insurance industry can be seemingly opaque, and Jason enjoys breaking ...