Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Alongside the HomePod mini, Apple introduced a new Intercom feature that's designed to let Apple device owners communicate with one another throughout the home, sending messages to specific rooms, ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

One of the best ways to improve efficiency in a small office environment is to reduce the amount of time spent traveling between departments. An intercom system that connects the front desk to a back ...

Wish you had more smart functionality in your apartment? Ring has announced the new Ring Intercom to help renters have a slightly smarter home. The device makes it possible to buzz someone into your ...

Users will be able to connect with their apartment building's intercom system to talk to guests and buzz them in right from their phone. Aimed squarely at apartment-dwellers, the wireless Ring ...

One of the only features my family and I consistently used on the various Amazon Echo or Google Home speakers we had around our home was the ability to broadcast a message to everyone in the house.