SALT LAKE CITY-- (BUSINESS WIRE)-- NICE inContact, a NICE (Nasdaq: NICE) business, today announced the Spring 2019 release of NICE inContact CXone, which adds multiple AI-powered updates across the ...
NICE and NICE inContact last week held their annual user/analyst/partner event, Interactions, in Orlando, Fla. It was the second annual event since NICE acquired inContact in late 2016, and signs of a ...
NICE inContact has expanded its artificial intelligence applications by integrating Omilia's conversational technology stack, including speech-enabled virtual assistants and chatbots, to its ...
After deploying an artificial intelligence-powered solution from Nice InContact into its chatbot, TechStyle Fashion Group said it experienced cost savings while maintaining “satisfied” shoppers as ...
Smarter and faster was the theme of last week's user/partner/analyst conference by NICE and inContact, held just six months after completion of NICE's purchase of inContact in the fourth quarter of ...
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