In the process of developing software, several problems might derail a project, sabotage the design and inflict damage on the bottom line. That's why software testing is so critical to the success of ...

Software Quality Assurance: Integrating Testing, Security, and Audit This excerpt focuses on the conceptual aspects of defect management, including the basic concepts of a defect, how to manage ...

In this, the third part of an interview about automated software quality assurance (ASQA), Andy Chou, chief scientist & co-founder of Coverity, finishes with some interesting case studies about ...

Veteran reporter and editor with over ten years of experience. Probably reading comic books. The news comes from Raven Software associate community manager Austin O'Brien, who is asking for developers ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...