The Federal Trade Commission alleged that StubHub failed on key days in 2025 to disclose the total ticket prices for events, violating the fees rule.

A man’s daughter buys Coldplay tickets nine months before their show, but then the tickets don’t appear on the day of the ...

Exactly which fees will be refunded or how much individual consumers can expect to receive has yet to be disclosed.

StubHub will refund $10 million in fees to customers to settle Federal Trade Commission charges over deceptive ticket pricing. The FTC announced that StubHub violated the FTC Act and the agency's Rule ...

StubHub will refund $10 million to consumers and revamp how it displays ticket prices after the Federal Trade Commission accused the company of deceptively advertising live-event tickets without fully ...

StubHub will pay $10 million in refunds after the FTC accused it of hiding mandatory fees from ticket buyers during a three-day period in May 2025. Eligible U.S. customers who purchased tickets ...

When Jeff Balesh buys tickets to see Eric Clapton in Philadelphia, he counts on StubHub’s FanProtect Guarantee to protect his purchase. It fails. Now, with travel booked and a 24th anniversary on the ...