If you have a Kenmore Washer that has problems like it won't spin, this video is to help you ""Open Up"" the washer and put this washer into diagnostic mode. These style washers (made from 2009 to ...

Q: We have a top-of-the-line Kenmore Elite washer that I bought from Sears. It’s just four months old. The glass lid has spontaneously shattered. Christopher Elliott, the Travel Troubleshooter We ...

When the lid on Charlene Molina’s top-of-the-line Kenmore washer breaks, Sears doesn’t do anything about it. Why is it so hard to replace the shattered glass on her appliance? Q: We have a ...

Q: This past March, I bought a Kenmore Elite top-load washer from Sears. A couple of weeks ago, in the middle of the night, when the machine was not running, the entire lid shattered and spread tiny ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...

Tony La Piana’s days of visiting the laundromat are over. The Lombard resident, featured in the April 28 column, originally wrote to What’s Your Problem? after his Kenmore washer broke in March. He ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...