A year from now, customers will look back and realize just how much has changed about the shopping experience, Walmart’s ...

Walmart, the world’s largest private employer, is launching an unprecedented workforce transformation centered on artificial intelligence. With 2.1 million employees and 270 million weekly customers, ...

Google's new Universal Commerce Protocol enables AI agents to make purchases and assist with the buying experience.

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. The AI shopping experience is here, and Walmart is poised to lead ...

The surge in AI shopping has led retailers big and small to rethink their strategies to ensure they're showing up where customers expect them to be. Walmart and Amazon have each launched their own AI ...