You have a perfectly functioning iPhone and you plug it via USB to a Mac. When you switch to iTunes, you see the message: iTunes cannot read the contents of the iPhone “phone name”. Go to the Summary ...

If you have restored your iPhone using iTunes 7.4 do not attempt to jailbreak the device with anything other than the newly released version of Installer.app (AppTapp) 3.0 or the newly revised, ...

We previously noted that a number of readers have reported that their iPhones have become non-functional (entering an endless rebooting cycle) after the following process: restoring the iPhone using ...

Whether you’re planning to upgrade to the new iPhone or are experiencing some problems with your current model, knowing how to restart iOS from scratch is a tool you need in your wheelhouse. If it’s ...

Your iPhone backups may fail in iTunes for several reasons: Your copy of iTunes may have been corrupted; you may not have enough space on your computer's hard drive or on the device to create the ...

If you use an iPhone for business, at some point you may find it necessary to restore your iPhone -- when you've forgotten a password you've set for the device, for example, or if the phone has ...

Earlier this week, my friend and Macworld colleague, Dan Frakes, posted a series of tweets lamenting a frustrating problem he was having with his iPhone. It began with a seemingly innocuous act: ...

This post is brought to you by Wondershare, maker of Dr.Fone. Say you’ve deleted your messages before backing up your iPhone. Usually the best iTunes can offer is a shrug. With a convoluted and opaque ...

Thanks to Apple’s iOS 8.0.1 update, many people who recently purchased the iPhone 6 and iPhone 6 Plus are now disappointed owners of the world’s largest iPods. The update killed cell service for many ...