Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Toronto, Ontario--(Newsfile Corp. - October 1, 2025) - Syntheia Corp. (CSE: SYAI) ("Syntheia" or the "Company") (syntheia.ai), is pleased to announce that, further to its press release of September 25 ...

Imagine in the near future, you call a customer service number for a cruise line and are greeted by a highly knowledgeable, smooth-talking artificial intelligence (AI). In a fluid conversation, the AI ...

Algeria launches a shared call center to support telecom sector expansion. The project aims to create 10,000 jobs and strengthen digital services. Demand for BPO services grows as Africa’s outsourcing ...