Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

An AI that can be interrupted allows for efficiency. A customer can cut off a long legal disclaimer by saying, "I got it, ...

After 15 years of 'Here's what I found on the web,' Siri is finally ready to have a conversation. Apple is reportedly ...

ChatGPT is introducing ads that place product cards directly into AI conversations. Here’s what it means for retailers, media budgets and the future of search.

AI-specific legislation is coming fast, and most email marketers are unprepared,” says Guy Hanson, vice president of customer engagement at Validity, a CRM data quality, email performance, and ...

AI coding tools are pushing costs down, with Claude Code and Nanocoder letting anyone build custom apps, helping you ship ...

By 2026, AI is entering a new phase - more challenging, more pragmatic, and far more large-scale. The market has shed its illusions, money is being counted more carefully, and companies are asking a ...

The modern travel experience often feels cluttered. Between misleading listings and generic chatbots, finding accurate ...

Nvidia has become the market's shorthand for artificial intelligence, and the stock's next psychological test is the $400 mark that many analysts now treat as a staging point rather than a ceiling.

EHR vendor exec discusses national survey of practices in which 62% of clinicians and practice managers reported using four ...

According to surveys, generative AI helps employees save time. However, it also costs time to rework its errors.

Sam Altman says OpenAI added more than $1 billion in annual recurring revenue in the last month, driven by its API business ...