According to surveys, generative AI helps employees save time. However, it also costs time to rework its errors.

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

AI coding tools are pushing costs down, with Claude Code and Nanocoder letting anyone build custom apps, helping you ship ...

After 15 years of 'Here's what I found on the web,' Siri is finally ready to have a conversation. Apple is reportedly ...

An AI that can be interrupted allows for efficiency. A customer can cut off a long legal disclaimer by saying, "I got it, ...

AI-specific legislation is coming fast, and most email marketers are unprepared,” says Guy Hanson, vice president of customer engagement at Validity, a CRM data quality, email performance, and ...

ChatGPT is introducing ads that place product cards directly into AI conversations. Here’s what it means for retailers, media budgets and the future of search.