Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

AI coding tools are pushing costs down, with Claude Code and Nanocoder letting anyone build custom apps, helping you ship ...

After 15 years of 'Here's what I found on the web,' Siri is finally ready to have a conversation. Apple is reportedly ...

An AI that can be interrupted allows for efficiency. A customer can cut off a long legal disclaimer by saying, "I got it, ...

AI-specific legislation is coming fast, and most email marketers are unprepared,” says Guy Hanson, vice president of customer engagement at Validity, a CRM data quality, email performance, and ...

ChatGPT is introducing ads that place product cards directly into AI conversations. Here’s what it means for retailers, media budgets and the future of search.

Tech giants such as Google and OpenAI are pushing to bring commerce and checkout into their platforms. But for many merchants ...

While some predict traditional retail will be cut out of the AI revolution, home and DIY retailer Lowe's has pushed ahead ...

DataDome Bot Protect supports Web Bot Auth, enabling cryptographic verification of AI agents to eliminate fraud risk while maintaining business continuity.

LeoInsights can provide executive summaries featuring key changes, emerging risks, and critical issues, simplifying multiple ...

Apple is considering a significant shift in how it operates Siri by potentially running its next-generation chatbot on Google's cloud infrastructure rather than entirely on its own Private Cloud ...

AI should balance honesty, compassion, safety, and oversight. The document also questions whether machines might actually be ...