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By Amanda AKUSHIE Customer experience is still widely misunderstood in many organizations. It is often treated as a frontline issue, something to be managed through customer service training, ...

HDFC Bank, India’s leading private sector bank, today in collaboration with Nasscom Foundation announced the launch of its ...

Tech Changemakers is at the heart of Purdue Extension’s 4-H Youth Development mission: preparing teens for personal and ...

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Working at Costco has its ups and downs, but these are the specific things that Costco employees get annoyed by the most, ...

Therapist. Life coach. Best friend. AI chatbots have become the go-to guy for both our trivial questions and darkest thoughts ...

Today on AirTalk; The latest in Minneapolis, South Bay Metro line, New book: Kings and Pawns, Construction shortages and who ...

Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

Finding a restaurant that delivers amazing food without emptying your wallet can feel like striking gold, especially when ...