North Texas‑based Eyemart Express confirms cyberattack that exposed customer data

The optical retailer says it contained the intrusion the same day, launched an investigation, and is offering complimentary ...

Texas-based Eyemart Express warns customers of data security event

Texas-based Eyemart Express confirmed a data breach involving customer names, insurance info and Social Security numbers.

Ernst & Young breach exposes client tax data - find out if you're at risk and what to do next

For two weeks, attackers had access to a third-party support ticket system containing customer tax information.

EyePoint to Pay $4.7M to Resolve Allegations of False Claims Act Violations

The settlement resolves allegations that EyePoint violated the False Claims Act by paying kickbacks to certain ambulatory service centers, also known as ASCs, to induce them to pu ...

Ernst & Young discloses data breach after support system hack

Ernst & Young is notifying customers of a data breach caused by the compromise of a third-party support ticket system used by ...
Mission Local

There’s more than bargains at Grocery Outlet: There’s also AI facial recognition.

Grocery Outlet on Bayshore Boulevard in Bayview on July 8, 2026. Photo by Kelly Waldron. On a recent Tuesday, customers walked through the doors of the Mission District’s Grocery Outlet, barely ...
ConsumerAffairs

Best Tech Support Services

Tech to Us offers a password manager and antivirus protection with its Diamond support plan. It includes unlimited US-based technology support for a flat fee. Home support plans are backed by a 100% ...
CNBC

'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...
USA Today

Which banks, credit cards and insurers have the best customer service?

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...
Yahoo

4 ways to contact Amazon customer service

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...
USA Today

Which companies have the best customer service? Chewy, Aldi at the top

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
The Atlantic

That Dropped Call With Customer Service? It Was on Purpose.

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.