Ford Motor Company is issuing a safety recall for 387,911 three-row SUVs due to a defective switch that can cause the ...

Ford rehired 350 engineers after AI failed to replicate veteran expertise, then hit No 1 in JD Power quality for the first time in 16 years. Ford has admitted that it had to rehire experienced ...

Engine trouble has a way of making even the most seasoned driver's stomach drop. A warning light flickers on the dash, an unfamiliar sound rises from somewhere beneath the hood, or — worst case — the ...

Ford's latest recalls, since June 30, impact nearly 1 million vehicles and come as it launches a quality ad campaign.

Ford fired an employee for stealing a $1.95 cookie. It was absolutely the wrong thing to do. Normally, I’m a big supporter of enforcing the small rules—after all, if you don’t enforce a rule, then the ...

"AI is a powerful tool for catching potential quality issues but it’s only as good as the people using it," said director Mike Levine Getty The Ford Motor Company has hired more than 300 human ...

Ford Motor Co. took an unusually human approach to fixing its stubborn quality problems: It brought back what it calls “gray beard” engineers to help train younger staff and to reprogram the ...

At a moment when companies are clamoring to embrace AI—in no small part to capture the attention of shareholders—Ford executives made a rather surprising confession. On a press call last week, the ...

Ford achieved a key quality milestone when it was named the top mass-market brand in the U.S. in J.D. Power's initial quality ranking. CEO Jim Farley told CNBC that Ford has learned from its past ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Ford staged a quality comeback. The automaker credits part of the turnaround to pairing AI with ...

Ford staged a quality comeback. The automaker credits part of the turnaround to pairing AI with something more old-school: veteran engineers. Executives at Ford told reporters this week that the ...

Ford recalls over 741,000 vehicles including Expedition SUVs and F-150 pickups over a transmission defect that can damage the parking mechanism.