An attacker broke into competitive-intelligence vendor Klue, stole OAuth tokens its customers use to connect to Salesforce and other platforms, and accessed data across multiple customer environments ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Salesforce has signed a definitive agreement to acquire Contentful, the Berlin-founded headless CMS platform serving 4,800+ enterprises. The deal gives Agentforce a native content orchestration layer ...

Patients at the University of Chicago Medicine featured in a promotional video seamlessly refill prescriptions, book appointments and even get parking tips with the help of Agentforce, Salesforce Inc.

The update could spare developers much of the integration and custom plumbing work typically required to build AI-driven workflows, although CIOs should be wary of cost, accuracy headaches, analysts ...

Informatica World--You can't have trusted AI without trusted data. Every enterprise is racing to put agents to work — but most are still running on data that is fragmented, outdated, and impossible to ...

The next evolution of enterprise data isn't about where data lives. It's about making it trusted, governed, and accessible to every agent, every surface, everywhere. Informatica from Salesforce is the ...

Introducing headless data access, autonomous data management agents, and the industry's first unified agent and context catalog. Informatica World--You can't have trusted AI without trusted data.

For years, enterprise data conversations centered on platforms. Which warehouse? Which lakehouse? Which cloud? In my recent Forbes pieces, “Beyond The Enterprise Data Platform: Why Ecosystems Win” and ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...