I have discovered that my husband’s small business has been sending out birthday/anniversary cards addressed to clients by ...

His clients are professionals between the ages of 30 and 90. I believe that most of them were raised during a time of proper ...

Miss Manners asks, "Why is it that your friends are dictating what time they show up at your house in the first place?" ...

DEAR MISS MANNERS: I have discovered that my husband’s small business has been sending out birthday/anniversary cards addressed to clients by their first names (e.g., Joe Smith).

And, though you did not ask, Miss Manners will add two further assertions with equal confidence. First, there is no breach of etiquette in addressing a letter to someone who is deceased when you ...

DEAR MISS MANNERS: I have a tremor in my hands, worse in my dominant hand, and it affects my table manners. In public, I try ...

Miss Manners therefore recommends against responding, which she justifies by application of the business etiquette rule that you are not required to return calls from strangers seeking to sell you ...

DEAR MISS MANNERS: I am 21 years old, and I have worked in assorted venues of customer service since I was 17. I am currently employed at a bank, and frequently a customer will ask a question to ...

Dear Miss Manners: I am curious what the etiquette is at a gathering when music is playing in a friend’s home on the voice ... My husband and I are in our 50s and own a small business, ...

DEAR MISS MANNERS: What is the proper dining etiquette with regard to the hand that is not holding a utensil? When we traveled to Europe, the locals did not like that my unused hand was in my lap ...

DEAR MISS MANNERS: I have discovered that my husband’s small business has been sending out birthday/anniversary cards addressed to clients by their first names (e.g., Joe Smith).