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Oracle debuts AI agents for CX and revenue teams

Oracle introduced new AI agents within Oracle Fusion Cloud Customer Experience (CX) today that it says will help customer experience and revenue teams move faster and make better decisions. Oracle’s ...
Nasdaq

Oracle Unity CDP Expands Artificial Intelligence Models Across Industries to Enhance Customer Experiences

LAS VEGAS, Oct. 19, 2022 /PRNewswire/ -- Oracle CloudWorld-- To help organizations across different industries create more precise customer engagements, Oracle has added 15 baseline artificial ...
Destination CRM

AI Agents and the Cyborg Within: Redefining Customer Experience at Oracle

Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...

Oracle Named a Leader in the IDC MarketScape for AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment

Worldwide AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment.1 Read the excerpt here. The recognition comes as utilities face rising costs, growing complexity, and ...
SiliconANGLE

Oracle taps generative AI to improve customer services and boost marketing and sales

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...

Oracle Base Database Cloud@Customer Brings Private AI Closer To Data

Customers run the same Base Database Service available in OCI on a compact engineered system called Data Infrastructure Cloud ...