Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...
Alphabet 's Google has moved beyond the search bar, positioning itself as the lead architect of "agentic commerce." In this ...
OpenAI has begun testing advertising in ChatGPT. Ad experts said OpenAI will need to prove a chatbot can actually sell.
American payments giant PayPal has acquired retail technology start-up Cymbio as it looks to bolster its AI capabilities.
History shows voluntary safeguards fade as profits rise, risking a more persuasive new era of online advertising.
Netflix, Amazon Prime, Apple, et al. spend tens of millions to snag names like John Cena, Mark Wahlberg, Reese Witherspoon, ...
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