The native CCaaS solution offers a single data source for customer information and an application that unifies AI, channels and CRM.
New AI canvases in UC and productivity platforms use inputs from meetings and documents to drive enterprise workflows, with ...
Learn how to connect platform ROAS, CRM data, incrementality testing, and marginal ROAS in a continuous marketing measurement cycle.
AI bubble or normal reset? Learn why today’s AI cycle looks grounded in fundamentals, what volatility to expect, and how to ...
Salesforce (NYSE:CRM) and Formula 1 are expanding their partnership to launch an AI-powered fan companion agent using ...
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Perplexity takes its ‘Computer’ AI agent into the enterprise, taking aim at Microsoft and Salesforce
Perplexity announced Computer for Enterprise at its Ask 2026 developer conference, launching a multi-model AI agent with ...
Canadian business process outsourcing giant Telus Digital has confirmed it suffered a security incident after threat actors ...
The rapid scaling of agentic AI is supported by the Group's global operating model, which includes integrated onshore delivery centers and nearshore and offshore hubs in India, Poland, Mexico and ...
The deal will let Salesforce ingest and analyze unstructured data from Zoom, Google Meet, and other third‑party channels, ...
Salesforce stock (CRM) is trending slightly in Thursday's trading session after releasing fourth quarter earnings results that topped estimates. As software companies recover from February's waves of ...
Morgan Stanley Technology, Media & Telecom Conference 2026 March 3, 2026 5:35 PM ESTCompany ParticipantsRobin Washington ...
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