During National Public Safety Telecommunicators Week, officials are highlighting the people who answer 911 calls and help coordinate emergency response across the city. Often referred to as the “first ...

Behind the Badge is a weekly series to introduce people to the men and women dedicated to serving the community. It will appear in the weekend edition of the Journal-Courier and online at ...

Three members of the Lake County Sheriff’s Office received high honors from the Captain James A. Lovell Federal Health Care Center in North Chicago. Telecommunicator Monika Reum, Deputy Francis Foy, ...

College of DuPage students will be able to obtain a nationally recognized certification to become 911 public safety telecommunicators through a new program launching this fall. COD's new 911 Public ...

TRAIN. NEW TONIGHT. THEY’RE CALLING THIS A MIDNIGHT MIRACLE. A DAVIE COUNTY, 911 TELECOMMUNICATOR IS BEING PRAISED FOR HELPING A YOUNG COUPLE DELIVER A BABY. WXII 12 CHRIS PETERSEN SAT DOWN WITH THE ...

The national emergency hotline has been in place for more than 50 years. It provides safety and security for millions of Americans who rely on calling 911 during a crisis. About 240 million calls are ...

"9-1-1...what is your emergency?" When an individual dials 9-1-1, it’s probably not their best day. Public safety telecommunicators answer the call and coordinate ...

Training for Public Safety Telecommunicators, initial and continuing, is exceedingly important as they provide essential services to the public in an ever-expanding and rapidly changing public safety ...

New Hampshire 911 is recognizing its 2025 Telecommunicator of the Year, Martha "Marti" Dennerly. Officials say Dennerly has been credited with five confirmed cardiac arrest saves in the past 15 months ...

New Hanover County 911 Communications presented the Mary Antley Telecommunicator of the Year Award to telecommunicator Nina Britt, who has been with the department since 2015. The Telecommunicator of ...