As AI tools become more embedded in everyday decision-making, travel is emerging as one of the clearest signals of how ...

A year from now, customers will look back and realize just how much has changed about the shopping experience, Walmart’s ...

Technology plays a key role, as third-party apps increasingly allow shoppers to scan products to assess brand trustworthiness ...

UX research Lead for Microsoft Teams Calling and AI Experiences, Priyanka Kuvalekar's UX research and AI expertise, hands-on ...

NRF 2026 marked a clear turning point for retail. Not because of a single keynote or shiny demo, but because the industry ...

Walmart is turning the most stressful part of grocery shopping, the checkout line, into a test bed for artificial ...

The CES 2026 Wrap Report notes that in an AI-driven, creator-led ecosystem, brands are moving beyond scale alone, with influence shaped by trust and informed engagement emerging as a growth factor ...

Woolworths has announced a partnership with Google to incorporate agentic artificial intelligence into its “Olive” chatbot, ...

South African executives like to see themselves as fast followers in global tech trends. New global data suggests something more surprising. On artificial intelligence, African CEOs are not following ...

Across the retail industry, artificial intelligence is no longer viewed as an experimental capability or a future-state ...

Businesses of all sizes are wasting little time jumping into the world of artificial intelligence and using the technology as ...