Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Senator Ed Markey sent a letter this week to OpenAI CEO Sam Altman and other tech leaders expressing concerns over the use of ...

After 15 years of 'Here's what I found on the web,' Siri is finally ready to have a conversation. Apple is reportedly ...

Astrik unveiled Chattrik, Pakistan’s first AI‑enabled live chat solution developed entirely by local talent, marking a major ...

Revamp, create, and schedule content in just a few clicks.

Use this AI workflow to easily onboard new hires and provide them with all the SOPs, policies, and FAQs they need, without getting pinged on Slack every five minutes.

Alphabet 's Google has moved beyond the search bar, positioning itself as the lead architect of "agentic commerce." In this ...

AI chatbots can form deep connections with children. Should you be worried?

Taking effect on Jan. 1, 2026, SB 243 is directed at regulating AI-powered companion chatbots (with limited exceptions) that engage users across multiple interactions, with a multi-pronged approach.

Ads were going to be a “last resort” for ChatGPT, OpenAI CEO Sam Altman promised two years ago. Now, they’re finally here.

Zak Williams joins SF startup Headlamp Health to advise on Lumos AI, an effort to spot early mental‑health signs.