Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Senator Ed Markey sent a letter this week to OpenAI CEO Sam Altman and other tech leaders expressing concerns over the use of ...

Taking effect on Jan. 1, 2026, SB 243 is directed at regulating AI-powered companion chatbots (with limited exceptions) that engage users across multiple interactions, with a multi-pronged approach.

After 15 years of 'Here's what I found on the web,' Siri is finally ready to have a conversation. Apple is reportedly ...

Apple plans a two-stage Siri overhaul, culminating in a chatbot-style assistant in September powered by a custom Google ...

Many school districts are still in the early, cautious phases, setting guidelines and testing tools, while local colleges are ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, ...

A new report from Bloomberg suggests Apple is turning Siri into an AI chatbot.

Like ChatGPT and Google Gemini, Apple’s chatbot will allow users to search the web for information, create content, generate ...

Apple is reportedly rebuilding Siri into a full AI chatbot, a shift that could make future interactions feel closer to ...

BuchhaltungsButler, in collaboration with DataPulse Research, reports that while AI like ChatGPT can aid in tax returns, ...

Amazon, it turned out, had been scraping their listings to include in its AI-powered shopping feature, Rufus. In addition to ...