While saying "no" can be empowering and liberating to some, for others it can be intimidating or uncomfortable. At times society teaches us the word “no” is impolite and inconsiderate. We feel more ...

I remember the first time I had the opportunity to say it in a professional setting. I was in my mid-20s, working as a manager. Our team was in the middle of a major campaign, and my boss asked if I ...

Always saying "yes" at work, while seemingly helpful, can lead to burnout, an uneven workload, and damage your career reputation, trapping you as a helper instead of a leader. Learning to selectively ...

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A conversation with Cornell’s Dr. Sunita Sah on pushing back effectively. Our families, schools, and workplaces often train us to comply: taking on additional work when asked, agreeing with the ...

Many people seem to find saying “I’m sorry” an extremely difficult thing to offer, even when they believe themselves to be guilty of some wrongdoing. These individuals either will not or cannot bring ...