Discover the ways cruise passengers get denied boarding and how to ensure it doesn't happen to you. Advice from Michelle ...

World Cup super fan Yoshua Quinones snagged a ticket to the final game. At least that’s what his $10,767 receipt from StubHub said. But three months later, with the big event quickly approaching, his ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

If you receive a Punchbowl invitation for a friend’s event, don’t rush out to buy a new party dress just yet. That festive invite could just be part of a dangerous phishing scam. A few weeks ago, the ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

I’ve spent years writing about Zelle scams and how to recognize and avoid them. That’s what makes what happened to my daughter last week on the streets of Philadelphia so unusual. There’s a new Zelle ...

College student Shlome Goldenberg made a shockingly expensive but not at all uncommon, Zelle mistake. While attempting to repay a loan to a friend, he sent $2,500 to a complete stranger by accident.

As devastating storms caused flooding and widespread damage in Maui last March, a Pennsylvania family canceled their beachfront Vrbo reservation. That was a logical decision they assumed would be ...

Norse Atlantic Airways customer Joan Reston joined the airline’s official Facebook group to complain about a missing refund. At least that’s what she thought she was doing. As it turns out, that ...

Loyal Celebrity Cruises passenger Cherie Johnson booked a transatlantic cruise from Europe to South America a year in advance. She and her husband were greatly looking forward to celebrating her 75th ...

Ph.D. student Rayhan Rashed doesn’t have a personal vehicle or auto insurance. So when he recently booked a rental car for the first time, he wisely purchased Hertz’s Loss Damage Waiver (LDW). As it ...

On Black Friday, Shane McCormick called Costco Travel to book four cabins on a Royal Caribbean cruise to Alaska. At least that’s what he thought he was doing. In reality, he dialed the wrong number, ...