The QKS Group SPARK Matrix™ provides competitive analysis & ranking of the leading CCOS vendors. Progress, with its ...

Cebu’s rise as one of the Philippines’ strongest business process outsourcing (BPO) hubs did not happen by accident. The ...

Enterprises are facing unprecedented pressure to scale operations without increasing headcount. CFOs across industries are now adopting a new operational model in which AI Agents manage complex ...

Smaller BPOs in the Philippines are coming under scrutiny as authorities investigate whether some are secretly operating as ...

The new guidebook explains how global BPOs and VA agencies can replicate this lift through a structured month-long process. Leaders get detailed weekly steps to improve delegation, tighten ...

Indra Group has finalized an agreement to sell its Business Process Outsourcing (BPO) operations to Teknei, a Bilbao-based ...

The Philippine National Police (PNP) is intensifying its campaign against illegal Philippine offshore gaming operators (POGOs ...

The Global Life Sciences BPO Market Size projected to grow at a CAGR of 7.50% from 2026 to 2032, according to a new report published by Verified Market Research®. The report reveals that the market ...

The Life Sciences BPO Market is expanding rapidly, driven by rising R&D costs, increasing regulatory complexities and the growing need for operational efficiency across pharma and biotech sectors.

The global outsourcing market, valued at $3.8 trillion last year is projected to reach $7.11 trillion by 2030, with a yearly ...

FORT LAUDERDALE, Fla., Dec. 04, 2025 (GLOBE NEWSWIRE) -- iQor CXBPO™, a global leader in full-lifecycle customer experience and business process outsourcing, will host a live Executive Insights ...

FORT LAUDERDALE, Fla., Dec. 04, 2025 (GLOBE NEWSWIRE) -- iQor CXBPO™, a global leader in full-lifecycle customer experience and business ...