Even when addressing difficult topics on the job, these discussions don't have to be uncomfortable or awkward.

Sales skills can be taught, and role-playing is a great way to improve them. Here are tips and examples to incorporate role-playing into your training.

O nce the CAT results are out, the next step is to choose the right institute for a management programme. This is not just a ...

Email etiquette rules change as fast as technology—make sure you stay on top of them!

Say More Communications has been launched by Jess Burch. The firm will provide marketing and communications support for small businesses, nonprofits, and in-house teams throughout Central New York.

SPOKANE, Wash. – As the New Year begins, Spokane Regional Emergency Communications (SREC) is sharing valuable tips to improve 911 call efficiency, helping first responders reach you faster. SREC ...

The workplace is an etiquette minefield, it turns out. The Wall Street Journal’s quiz on office manners stoked much debate and some grousing about what’s polite behavior in the modern workplace. And ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min The communications exec has ...

DEAR MISS MANNERS: My home has an open floor plan with the kitchen, living room and dining area all combined. This leads to guests meandering through the kitchen area while we’re preparing food. No ...

The holidays are here, which means questions about etiquette around everything from what to bring to how to accommodate a guest's dietary restrictions. Expert Elaine Swann, the author of "Elaine Swann ...