AI and the CXO are reshaping customer experience as leaders build adaptive systems that respond in real time to customer needs and expectations.

I tried four vibe-coding tools, including Cursor and Replit, with no coding background. Here's what worked (and what didn't).

Many school districts are still in the early, cautious phases, setting guidelines and testing tools, while local colleges are ...

The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to ...

With Copilot's Real Talk, you can have a Human-like dialog. Second, Copilot is finally getting generative video.

Toku Ltd. (Toku or the Company), a Singapore-incorporated customer experience (CX) technology company, today commenced ...

With countless applications and a combination of approachability and power, Python is one of the most popular programming ...

Over the past few years, a new type of digital platform has emerged that focuses on long-term, conversational interaction ...

For the past week or so, I’ve been working with a digital assistant that knows my name, my preferences for my morning routine ...

The host played a clip of a woman “talking” to her late father through an AI memorial app. The voice was warm and familiar.

Apple has been spinning its wheels for many months over its approach to artificial intelligence, but a strategy finally ...

According to an internal memo from Apple, Enchanté can be used by employees not only as a test platform, but also to help ...