Natalie is Founder & President of Magnetude Consulting, a full-service marketing agency working with small and midsized B2B tech firms. When someone says, “MSP,” most think “IT.” This instinctive ...

As far back as I can remember, technology resellers have used the manufacturer/hardware value proposition to sell solutions to clients. Selling the installation services was always part of the package ...

AI-native operations model enables enterprises to move from reactive service delivery to intelligent, outcome-driven managed services LTM, the Business Creativity partner to the world’s largest ...

CINCINNATI, April 23, 2026 /PRNewswire/ -- OSIS today announced the launch of its enhanced Managed Services Model, designed specifically to help healthcare organizations move beyond reactive IT ...

If you’ve been watching the AI industry closely, you’ve probably noticed a curious convergence. In boardrooms across industries, leaders are reinventing the same three ideas: AI agents that expand ...

Learn how to estimate the true cost of managed IT services by evaluating pricing models, service scope, cybersecurity, cloud support, scalability, and long-term business value beyond the monthly fee.

Cisco spoke to CRN about how “worlds are colliding” between managed services and XaaS, the profitable opportunity around selling managed services outcomes, as opposed to integrations, and the changes ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Managed IT services may prove a useful part of agencies’ ...

Think of the service-based business model in terms of bundling together the hardware, software, services and support that your clients need and then charging them a flat monthly fee for the entire ...

With profits on long-haul voice and data declining at double-digit rates, carriers are looking to boost the bottom line via managed services that bundle equipment, support and transmission into one ...

The ever-present issue with technology is its inevitable obsolescence. No matter how groundbreaking an innovation may be, there always seems to be a superior alternative just a few steps away. This ...