Banks do it, call centers do it, salespeople do it. I appreciate being called “Mr. Smith” instead of just “Bob,” but it ...

DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

When called “Bob,” I often feign surprise and say, “Oh! Do I know you personally?” When they say no, I reply, “When you ...

GENTLE READER: Certainly that is how Miss Manners prefers to be addressed by company employees. But these days, she feels ...

Dear Miss Manners: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

DEAR MISS MANNERS: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

DEAR MISS MANNERS: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

GENTLE READER: Certainly that is how Miss Manners prefers to be addressed by company employees. But these days, she feels ...

Table manners, to some, can be a class signifier ... The way you hold your utensils can matter, but mostly for practicality. Ever sat down at a table to find way more forks than you know what to do ...

GENTLE READER: Certainly that is how Miss Manners prefers to be addressed by company employees. But these days, she feels ...

I feel like I’m living in a reality show, and maybe should be, since there are apparently so many people interested in ...

“It’s borrowing money. It’s lending money. It’s splitting the bill.” We learned early in life that manners matter. We learn a little later in life money manners are pretty important too. “The biggest ...