DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

When called “Bob,” I often feign surprise and say, “Oh! Do I know you personally?” When they say no, I reply, “When you ...

DEAR MISS MANNERS: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

Banks do it, call centers do it, salespeople do it. I appreciate being called “Mr. Smith” instead of just “Bob,” but it ...

DEAR MISS MANNERS: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

GENTLE READER: Certainly that is how Miss Manners prefers to be addressed by company employees. But these days, she feels ...

Dear Miss Manners: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

GENTLE READER: Certainly that is how Miss Manners prefers to be addressed by company employees. But these days, she feels ...

GENTLE READER: Certainly that is how Miss Manners prefers to be addressed by company employees. But these days, she feels ...

The Blank Space singer could be heard correcting a security guard in a viral clip at Travis Kelce's football game.

We’ve kicked off the holidays, so we are right in the middle of that time when folks need money and people are spending money ...