Most sellers spend 60% of their time managing the CRM instead of closing deals.The result is what we call The CRM Paradox: a system designed to drive revenue that instead creates friction, slows ...

Overview of the August 2025 Salesloft incident: attackers abused Drift OAuth tokens to exfiltrate Salesforce data, ...

Creatio 10x adds personal AI agents, centralized governance, and automation tools for sales, marketing, and customer service.

Shakti Pumps, a leading Indian manufacturer of solar pumps and motors, has partnered with Salesforce to deploy an artificial ...

Quik! and High Meadow Solutions Partner on Quik! for Salesforce. Quik!, a provider of forms and data standardization for financial services, has partnered with High Meadow Solutio ...

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The fiscal first-quarter results suggest that fear may be overblown, at least for now. Salesforce's revenue rose 13% year over year to $11.1 billion, though about 4.4 percentage points of that growth ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Salesforce is the top customer relationship management (CRM) choice for large businesses seeking robust AI automation thanks to its Agentforce platform, according to our research of 11 CRM software ...

Enterprise teams that rely on Salesforce for CRM and Google Cloud for data infrastructure can now run AI-driven workflows across both platforms without migrating data or switching tools. Google Cloud ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

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