Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Senator Ed Markey sent a letter this week to OpenAI CEO Sam Altman and other tech leaders expressing concerns over the use of ...

Taking effect on Jan. 1, 2026, SB 243 is directed at regulating AI-powered companion chatbots (with limited exceptions) that engage users across multiple interactions, with a multi-pronged approach.

After 15 years of 'Here's what I found on the web,' Siri is finally ready to have a conversation. Apple is reportedly ...

History shows voluntary safeguards fade as profits rise, risking a more persuasive new era of online advertising.

AI chatbots can form deep connections with children. Should you be worried?

Apple plans a two-stage Siri overhaul, culminating in a chatbot-style assistant in September powered by a custom Google ...

Many school districts are still in the early, cautious phases, setting guidelines and testing tools, while local colleges are ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, ...

The class started the way classes normally do. Students filtered into the room, sat down and set their backpacks on the floor.

While the first beta of iOS 27 is still more than four months away, a report this week has revealed the update's biggest new ...

Like ChatGPT and Google Gemini, Apple’s chatbot will allow users to search the web for information, create content, generate ...