WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

ActiveCampaign's WhatsApp Messaging solution enables personalized conversations and automated workflows entirely within WhatsApp.

Public sector banks Indian Bank and Indian Overseas Bank launch digital tools for improved operations and customer service.

Could Whatsapp become the West's first superapp? Its recent integration of business services suggests it wants to be, writes Paul Armstrong.

The communities thriving right now aren’t built on vibes; they’re built with intention, backed by strategy and powered by the ...

The outlook is supported by a “solid 2Q25 Digital ad expert check,” which, TD Cowen analysts note, “showed accelerating spend ...

Nigeria has over 40 million active social media users, most of whom rely on platforms like Instagram, TikTok, Facebook, WhatsApp, ...

There’s no question that chatbots bring considerable advantages, but this efficiency comes at a cost due to their inability ...

AT the INMA South Asia News Media Conference in Mumbai, AI wasn’t a buzzword or a speculative panel discussion. It was the ...

ANC's cadre deployment policy eroded state capacity and professionalismZuma-era state capture looted billions and crippled key institutionsBEE and EW ...