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What are your customer support hours and phone number? How large of a file can I send? HIPAA compliance? Can I receive a fax on a free account and download it to my computer for free? Can …
What are your customer support hours and phone number?
Sep 18, 2023 · Live FaxBetter support via phone or chat is available toll-free at 855-FaxBetter (855-329-2388) from 9:00am to 5:00pm Eastern Time Monday through Friday. We are closed on Saturday and …
I am not receiving my faxes, why? - FaxBetter Support
Aug 21, 2025 · A “1” is required when dialing your fax number from a landline as opposed to a cell phone where a “1” is not required. Since most fax machines are connected to a landline, make sure …
FaxBetter FAQ’s - FaxBetter Support
Are you SOC 2 compliant?Can I choose my own number?Can I forward my existing fax number to my FaxBetter number?Change time zoneDo I have to download any files from you to use Faxbetter on …
Articles containing tag Receiving - FaxBetter Support
Just follow the “How do I send a fax?” instructions and enter your own FaxBetter fax number as the recipient. Otherwise, please contact FaxBetter support and we will send you a test fax to test your …
Articles containing tag why fax lost - FaxBetter Support
The free version of our service is intended to provide a solution to an occasional need to receive a fax. Even if you let your fax number expire (after not using it for 7 days), just log into your account and …
Can you send a fax from Gmail? - FaxBetter Support
Dec 24, 2025 · With FaxBetter Premium, you can send faxes directly from your email and receive all incoming faxes straight to your inbox. Any fax sent to your FaxBetter number is automatically …
When people try to fax to my number, they get a busy signal. Whats up?
Mar 19, 2020 · We block all faxes from unlisted numbers to help prevent spam. If you are unsure if the number for the sending fax line is blocked, have them call your cell or home phone from that fax line …
Articles containing tag lost fax number - FaxBetter Support
The free version of our service is intended to provide a solution to an occasional need to receive a fax. Even if you let your fax number expire (after not using it for 7 days), just log into your account and …
How much time does it take to send or receive a fax?
Aug 21, 2025 · Text-only documents: 30 seconds to 1 minute per page Documents with graphics (e.g., scanned pages): 1 to 5 minutes per page Progress updates: No updates are shown while the fax is …